Cash tournaments are open to all participants aged 18 and above, and solely in jurisdictions where cash gameplay is permitted by law. To engage in a real cash tournament, it's necessary to enable “Location Services” on your mobile device. While our cash tournaments are accessible in the United States, it's important to note that certain jurisdictions within the United States prohibit cash tournaments. We operate in the following states: Alabama, Arkansas, Alaska, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Texas, Tennessee, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, and the District of Columbia.

Yes, Match Cash is free to download and play. Collect hourly & daily bonuses and use the free chips to win Bonus Cash. Bonus Cash can be used to play Real Cash games but cannot be withdrawn, while winnings gained by using Bonus Cash can be. You can also deposit cash to your balance at any time using one of our approved payment methods.

You can access the Terms of Use in the game: · Tap the menu button at the top right of your screen · Select settings · Select “Terms of Use” You can also find it on our website at https://www.match-cash.com/terms-of-use.

We strive to provide you with an exceptional gaming experience, so we regularly update the game. Updates include bug fixes, enhanced features, exciting new tournaments, and much more. Therefore, we recommend you have the latest version of Match Cash for the best experience. Not to worry! when updating the app, your progress and balance will be preserved.

Not at all! Dive into one of our FREE Tournaments using the chips you've earned throughout your journey. You can collect chips from the daily rewards, hourly bonuses, leveling up, and watching videos.

Regrettably, the following states prohibit real-money games: Arizona, Louisiana, Michigan.

Absolutely! Match Cash offers a competitive Match 3 gaming experience where you can win real money by participating in games with cash prizes.

If you encounter an issue that needs further review from our support team, you may need to send us a screenshot or a screen recording of the issue. Don't worry! Here are some easy directions on how to do so, depending on the device you're playing on. How to take a screenshot: Check out Apple's official guide for a step-by-step on how to take a screenshot: · iPhone: https://support.apple.com/en-us/102616 · iPad: https://support.apple.com/en-us/102500 How to record your screen: Check out Apple's official guide for a step-by-step on how to record your screen: · iPhone or iPad: https://support.apple.com/en-us/102653

Check out our "Help" section for answers to common questions; it may save you time. If your problem persists, no need to worry! You can contact us directly within the game: · Tap the menu button at the top right of your screen · Select “Support” · Choose the appropriate category for contacting us · Enter your email address · Please ensure your message is as detailed as possible. Providing comprehensive information will enable our team to assist you promptly and efficiently · Submit your support request

Enabling push notifications ensures you're always in the loop with the latest features, exciting content, and all the fun you don't want to miss out on. Here’s how you can turn them on: · Open your iOS device's (iPhone/iPad) Settings app · Tap on "Notifications" · Scroll down and locate the "Match Cash" app · Toggle the "Allow Notifications" switch to the ON position You're good to go!

No, you're not obligated to make a deposit. As a free player, you can earn bonus cash by playing our game. Then, you can use it to participate in real money games and compete to win real money prizes.

Absolutely yes! Match Cash is a game that requires skill, not luck. Therefore, it is not considered illegal in many states. In contrast to traditional gambling, where games are based purely on chance or luck, our game is designed to test and reward players' skills and abilities. If you have any concerns or questions regarding the legality of the game, please don't hesitate to contact us.

When playing Match Cash, you have control over the game's sound. · Tap the menu button at the top right of your screen · Select “Settings” · From there, you can toggle the “sound” and “music” options on or off by sliding the buttons You’re all set!

No, deposits are entirely free! Additionally, in some cases, you may even receive bonus cash on top of your deposits.

You can make a deposit by following these 3 easy steps. · Step 1: Tap the Shop icon in the footer or the "+" icon in the top bar, right next to your cash balance · Step 2: Choose the desired deposit amount · Step 3: Select your preferred payment method: credit or debit card, Apple Pay, or PayPal, then input your information to complete the transaction Now you’re set to play! Important Information · Business accounts cannot be used for deposits on Match Cash, in accordance with our terms of use · Deposits must be made using a payment method from a personal account registered in your name, matching the information provided during your game account registration · Payment processors reserve the right to approve or deny deposits on Match Cash

After depositing funds in Match Cash, the charge will appear on your payment statement as follows: Apple Pay: Artes Studio INC Card Statement: Artes Studio INC PayPal: Artes Studio INC

We currently accept a variety of payment methods, including Apple Pay, PayPal, Visa, MasterCard, American Express, and Diners.

Unfortunately, transferring funds (real money, Bonus Cash, or chips) between players' accounts is not allowed according to our terms of use.

Yes, you can change your payment method at any given time via our app. However, you cannot use multiple payment methods at the same time.

After successfully completing a deposit, the funds will instantly reflect in your balance, allowing you to immediately enjoy playing.

Our support team is here to help with any payment concerns you may encounter. Contacting Support in the game: · Tap the menu button at the top right of your screen. · Select “Support” · Choose in the category field “Deposit Issue” · Enter your email address · Please provide detailed information about the payment issue. Include the date and amount of the payment, along with the payment method used (PayPal email address or last four digits of the card number) · Please provide any error codes that appeared in your game when you experienced the issue · Submit your support request

The information we collect, including your name, phone number, address, and payment information, is utilized for account registration and may also be used for identity verification and to ensure accurate withdrawal processing. Rest assured, any personal data you provide will remain confidential and will only be used for its intended purpose. For more information see our Privacy Policy here.

The minimum amount is $5.

Yes. When requesting a withdrawal, any remaining Bonus Cash in your account will be forfeited. Don't worry! You'll receive a reminder before confirming your withdrawal. Remember, Bonus cash can be used to participate in cash tournaments but can not be withdrawn.

When requesting a withdrawal, please remember the following: 1. Only one withdrawal request can be submitted at a time 2. Upon withdrawal, all Bonus Cash will be forfeited 3. The minimum withdrawal amount is $5 USD 4. Each withdrawal request incurs a $1 USD processing fee 5. Refunds may be issued to the original payment method used for the initial deposit 6. Withdrawal processing may take up to 14 days, although most players receive funds within 2 business days. Please refer to your withdrawal confirmation email for additional information

Withdrawal requests typically take between 2 to 14 business days to process. We prioritize security and conduct thorough checks to prevent fraudulent activities, reviewing account logs to safeguard all player funds. We appreciate your patience and assure you that we're continually striving to expedite the withdrawal process.

Our payment processors charge a commission, so to cover our costs, we apply a flat fee of $1 processing fee for each withdrawal.

Our Payouts team is here to help with any concerns you may have with your withdrawal. Contacting Support in the game: · Tap the menu button at the top right of your screen · Select “Support” · Choose in the category field “Withdrawal” · Enter your email address · Please provide as much detailed information about the withdrawal issue as possible. Please include your withdrawal reference ID, the date of your withdrawal · Submit your support request

When submitting a withdrawal, the requested amount is deducted from your current balance, and any remaining Bonus Cash is forfeited. The remaining funds in your balance are available for withdrawal and can also be used to continue playing. Follow the steps below to make a withdrawal: · Tap the profile tab at the bottom right corner of the screen · Select “Withdraw” located at the top of the screen, under the avatar · Your available cash balance for withdrawal is displayed under "Available to Withdraw" · Enter the desired withdrawal amount in the Withdrawal Amount field · Provide your PayPal email address and confirm it Kindly note that we do not support the following formats for PayPal submissions: @name and PayPal.me · Tap the “Submit” Withdrawal button to complete the process Once submitted, you will receive an email confirming receipt of your request, typically within a day. You’ll be notified again via email when your withdrawal has been processed. We suggest that you add the Payouts Team's email (payouts@match-cash.com) to your safe senders list to ensure you receive all notifications about your withdrawal.

In the event that you have a new phone number, please reach out to our Support team to update your account. Kindly provide: ■ The phone number currently registered on your account (including the area code in the US) ■ The new phone number you wish to change to (including the area code in the US)

Tap on the profile icon in the footer, where it will reveal two options, "Sign in" and "Register Now”: · Press Sign In to start · Tap "Send Code" and enter your registered phone number to receive the code via SMS to authenticate your sign-in · Enter the code you received via SMS to enter the game Well Done! You’re successfully signed in.

We are sorry to hear that you want to cancel and delete your account. We recommend uninstalling our game app from your device rather than deleting your account, as account recovery is not possible after deletion. If you uninstall the app and later decide to play again, simply reinstall it and log in to your account. You'll regain access to all your previous progress and enjoy the benefits of being one of our dedicated gamers! If you still wish to permanently delete your account, click here. Your feedback is valuable to us and will help improve future gaming experiences. Please make sure to include a reason in the description. To prevent accidental cancellations, the support team will contact you before deleting your account.

Tap on the profile icon in the footer, where it will reveal two options: "Sign in" and "Register Now". Next, select "Register Now" to start the registration process: o First step: input your name and date of birth o Second Step: Enter your email address o Third Step: Insert your phone number and verify the registration with the SMS code you received Congratulations! You completed your registration

Playing on multiple accounts is forbidden and violates our Terms of Use. Please keep in mind that your account is personal, and only you may use it to play. This is part of our endeavor to ensure a fair and enjoyable experience for all players.

No. SMS verification is required; as we do not currently support email verification.

Tap on the “Results” icon at the bottom of the game Look for the tournament you had the issue with Tap on the tournament to open the results Find the match ID number at bottom

You may return to the tournament as long as the tournament you entered is still running; otherwise, your entry fee will be forfeited.

Click here to see how to play Match Cash like a pro.

We match players of similar skill levels to offer an enjoyable and fair experience for everyone. Our system learns your proficiency as you play, refining matching accuracy over time. It is vital to keep in mind that we cannot actively adjust or manage the matchmaking process upon request; the algorithm is fully automated which keeps the fairness of the matching process. Skill levels are determined based on various factors, including the players' past scores and historical performance, the player's improvement over time, the types of contests and their difficulty, as well as other relevant factors; Artes also employs fraud detection techniques aimed at ensuring that players do not circumvent our skill matching algorithm.

We prioritize the fairness and integrity of our game. When matchmaking, our algorithm assesses the player's skill to ensure balanced matches. In cases where a player of similar skill is unavailable, we may utilize Players' Past Performances – meaning recorded games from real players who played in the past or the score of such players, to maintain fairness. Rest assured, all rules apply equally to every player, and any concerns about game fairness are taken seriously by our dedicated customer service team.

"XP" represents Experience Points, earned through each competition you participate in. These points contribute to filling the XP meter located in the top left corner of the game. When the meter is full, you level up. As your XP level increases, it will require more tournaments for the percentage meter to advance and for you to level up You’ll be able to enjoy free rewards, every time you level up!

Entry fees are the required funds needed to join a tournament, including chips, Cash, or Bonus Cash. These fees are deducted immediately upon entering the tournament.

We care a great deal for holding the highest standard of fair play towards all of our players, and implement a range of measures to ensure Match Cash is free from manipulation and cheating. If you have any concerns about the fairness of a game, feel free to reach out to our Support Team.

If you encounter a technical problem while playing the game, please reach out to our Support Team. When reporting an issue, please include detailed information such as: The time the issue occurred Any error or notice messages received What happened immediately following the occurrence Providing the match ID is especially important. To find your match ID, navigate to "Results" in the game's footer and tap on the relevant Tournament. The Match ID will be displayed on the lower side of the screen.

We always do our best to match you with live players with similar skills to yours. However, when there are no players of the same skill level available, we match you with a recorded game from a real player who played in the past ('Players' Past Performances'), or we use the score of such a player. We do not use the actual user profile for generating this. Our algorithms are designed to establish the same game setup parameters for each player in the same match. Therefore, whether you are matched against a recorded gameplay of a real player or the live gameplay of a real player, you play under the same game setup parameters as every other player in the same match is facing or has faced.

Just like regular deposit funds, Bonus Cash can be used to enter real cash tournaments! When you have both regular and bonus cash in your balance and you join a cash tournament, regular cash will be consumed first.

We take cheating and fraudulent activities very seriously. In case you suspect your opponent has cheated on your match, we encourage you to approach our Support team with the match ID, and we will make reasonable efforts to investigate your allegations.